FAQs

What is a job lead?

A job lead is an opportunity for service providers to connect with individuals or businesses looking for specific services. You can browse job leads to find tasks that match your skills and apply directly. If there is one that you are interested in, you can accept it and start talking to the job poster to negotiate a quote. We encourage you to use the Platform when communicating with job posters.

How do I request a job or service?

Simply post a job request by providing details about the service you need. Interested service providers will submit their offers, and you can choose the best one that fits your requirements. You can post a job by navigating to the "Post a Job" section, where you will need to provide job details such as the type of service you need, deadline for completing the job, and the budget you have. Once submitted, service providers will see your request and apply to complete the task.

How do I request a job or service?

When leads become available, you will be notified of these through your registered email address.

Why should I use Instant Proconnect?

Instant Proconnect is the South African number 1 online marketplace Platform for connecting job posters to a wide range of service providers nationally. We use a fast, secure and easy to use Platform enabling you to have your job done as quickly as possible. We are trusted by high quality South African service providers registered on our Platform. Instant Proconnect realises the importance of a gig economy in addressing the high unemployment rate in South Africa. 

Is my payment information secure?

Yes, we use Paystack, a leading payment processing Platform, to ensure that all payments are handled securely. Your sensitive financial data is encrypted and protected during each transaction. Paystack accepts all major credit and debit cards, ensuring a smooth and safe transaction process

How do I pay job leads using Paystack?

The Platform is free for job posters. All you need to do is to complete a registration form to enable you to access the wide range of service providers in your area or nationally depending on the service required. In order for service providers to be connected to job posters, you need to spend leads to access contact details of job posters. Leads are available in different plans according to your requirements and you only need a small number of leads to be connected to people needing jobs to be completed . However, spent leads are not refundable.

How do I contact support?

You can contact support through email at admin@instantproconnect.co.za. Our dedicated support team is available to assist you seven days a week. 

How do I choose the right professional for my job or task?

After posting a job, you will receive offers from service providers. You can review their profiles, previous work, ratings, and reviews to pick the one that best matches your requirements. Once the service provider completes the job, you can review their work and finalise the payment. You will also have the opportunity to leave feedback on our Platform and rate the service provider.